⚠️ Template — have a lawyer or service like Termly/iubenda review before launch.
- What you're buying. A one-time planting fee (€50/€140/€450 depending on plan) pays for a real tree to be planted directly in the ground in your name in Alpedrinha, Castelo Branco, Portugal, and an official digital certificate. An optional recurring monthly subscription (€5/€12/€35) additionally goes 100% toward buying more land and planting more trees, for as long as it is active.
- Right of withdrawal (EU consumers). You have the right to withdraw from this contract within 14 days without giving any reason, per EU Directive 2011/83/EU. Contact hello@sylva.earth. If planting has not yet occurred, you will receive a full refund. If you expressly request planting to begin within the 14 days, you may lose the right of withdrawal once the tree has been planted, since this is a service that cannot be undone once fully performed — this will be clearly disclosed and your consent obtained at checkout.
- Delivery / fulfilment. Trees are planted within [X] days of purchase. You'll receive your certificate by email immediately, and a real photo of your tree, tagged with your name, once it's planted. Site visits are not currently offered.
- Cancelling the monthly plan. You may cancel the recurring monthly subscription at any time. Cancellation stops future charges; it does not remove or affect the physical tree, which remains planted in your name.
- Refunds. See our full Refund Policy for complete details.
- Limitation of liability. Sylva cannot guarantee the survival of any individual tree due to factors outside our control (weather, disease, wildfire). [Add your replacement policy if a tree doesn't survive.]
- Governing law. These terms are governed by the laws of Portugal and applicable EU consumer protection law.